Welcome to TR Fine Jewelry!

Customer Service

Shipping & Delivery
As a small business we use USPS flat rate shipping. We tell customers to expext 3-5 days for delivery for most areas within the US.
Privacy & Security
           Personal  Information includes any individually identifiable information and any associated  information (such as customer number, MAC or IP  address, or other identifier.
           Demographics, preferences and interests information; when such information  is associated with individually identifiable information).  Individually identifiable information that 
           we  may collect on our website includes an individual’s first and last name; payment  information including credit card numbers; a street, mailing or e-mail address;  a telephone
           number; or other unique identifier which may identify you  over time.  Personal Information includes  any information defined as personally identifiable information under\
           applicable  law.
           Your Personal information will be used to:
            * Fullfill your order
            * Provide you updates on new products or specials
            * Enforce the policies and other agreements of our site including for billing and collection purposes
            * When appropriate the sharing of information with third parties for fraud protection and credit risk reduction.Returns & Replacements
Returns
All returns must be sent back and received in the original condition it was shipped. Returns must be made within 30 days of purchase.
Ordering
Order placed online will be shipped within 2 days of order placement. For special request you should contact customer service.
Payment
Payment are all processed securely through Paypal with either a PayPal account or credit card.
Viewing Orders
If you setup an internet account you can visit the site at any time to review your order history and order status.
Updating Account Information
To update your account information (Billing, email, ship to, etc.) you just need to log into your account and select the appropriate option. If you have difficulties with your account you can contact customer service.
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